TCPA Compliance Regulations Are Complicated. Ensuring and Maintaining TCPA Compliance Is Not.

In 1991, Congress enacted the Telephone Consumer Protection Act (TCPA) in order to protect the privacy rights of individuals from receiving non-emergency robocalls from autodialers without consent.

New regulations were adopted in 2013 and with additional clarifications in 2015 taking into consideration the growing number of wireless phone users.

The primary tenets of TCPA compliance are:

  • Prior express written consent is required for all autodialed or prerecorded telemarketing calls or text messages to wireless numbers pre-recorded calls made to residential landlines, with the exception of informational calls, such as those from non-profit organizations, political calls, and calls for other noncommercial purposes (informational messages i.e. school closings)
  • Specific requirements enabling consumers to opt-out of future robocalls during a robocall
  • Established Business Relationship (EBR) exemption for pre-recorded telemarketing calls to residential landlines will be eliminated, requiring companies to obtain express written consent from their consumers to receive pre-recorded telemarketing messages; EBR still applies to Do-Not-Call regulations

Fines for TCPA violations range from $500-$1500 per incident, with numerous high-profile, multi-million dollar settlements.

Why TCPA Compliance Is Critical

Consumer Identity Changes

Fraud and identity left is rising

Infutor's TCPA Premium Mitigates Your Risk

TCPA Compliance

TCPA Premium accesses our expansive Identity Graph composed of authoritative telephone network data for up-to-the-minute phone validation. Our solution authenticates name, phone number, phone type and consent date using simple verification codes to signal that autodialing is appropriate.

Phone Type

1. Phone Type

Identify whether a telephone number is landline, wireless or VoIP to minimize the risk of autodialing a wireless telephone number.

 

Phone Owner

2. Phone Owner

Verify whether the phone owner name is the same as the person who provided consent to call and/or leave pre-recorded voice messages.

 

Ported Phones

3. Ported Phones

Process current telephone numbers to identify phones that have recently been ported from landline to wireless numbers or to a new carrier.

 

First-of-its-kind Monitoring Solution Provides Ease of Integration and Maintenance

Additionally, Infutor will continuously monitor your entire CRM using automated processes to identify changes to your consumer records and inform you as often as you need. Through consistent data ingestion, we provide intelligence on the risk associated with TCPA compliance anytime your business dials or texts consumers.

How Does TCPA Premium Work?

   

Why Choose Infutor for TCPA Compliance Risk Mitigation

As the Consumer Identity Management Experts, we are 100 percent focused on the most current and accurate consumer identity information. Infutor maintains an expansive identity graph leveraging 97.5M daily updates.

Our Data Sources

Carrier Sources

Carrier Data

On-demand access to authoritative carrier sources to verify the name of associated with the phone number.

 

Identity Graph

Identity Graph

A unique network of sources and consumers providing proprietary insight in changes in US identity.

 

Portability Data

Portability Data

Real-time access to authoritative local number portability data to verify if a wireless phone has been reassigned.

 

Beyond TCPA Compliance

Along with authoritative verification for TCPA risk mitigation, a wealth of actionable attributes for each consumer identity is available to help your enterprise further segment your audience. These attributes enable you to provide a more personalized consumer experience, improve ROI, and create look alike models to identify premium leads most likely to convert.

   
   
Free Whitepaper Download: The 2017 Complete Guide to TCPA Compliance

Learn the basics and more advanced information about TCPA Compliance. Download our recently updated whitepaper: The 2017 Complete Guide to TCPA Compliance to learn about:

  • Risks associated with calling or texting reassigned and/or ported phone numbers without consent
  • Steps your business can take to avoid non-compliance
  • Important questions to ask your prospective data provider for telephone processing
  • Answers to some of the most frequently asked questions regarding rules and regulations of TCPA

Contact Infutor today to find out how accurate, reliable, and agile data solutions can provide key consumer insights and give you the power to make more informed business decisions