The world of TCPA compliance has become increasingly difficult for brands to navigate. The Telephone Consumer Protection Act (TCPA) of 1991 prohibited autodialing non-emergency robocalls without consumer consent. Major changes in 2013 and 2015 added new complexities with the identification of mobile phones and phone owners.
Brands that fail to properly identify phone owners, phone types, and consent status in their databases invite staggering penalties: Violation fines range from $500 to $1,500 per incident. Several high-profile organizations have spent tens of millions of dollars on settlements.
2009
2010
351
2011
827
2012
1,137
2013
2,218
2014
3,049
2015
3,668
2016
4,840
2017
4,392
According to WebRecon LLC, the number of new TCPA cases filed increased more than 580% in five years prior to 2017. 4,392 TCPA lawsuits were filed in 2017 alone.
Our TCPA compliance solution compares your data to our expansive Identity Graph — composed of authoritative telephone network data — for up-to-the-minute validation of name, phone number, phone type and consent date.
With real-time access to local number portability data, we can verify any reassignments of wireless phones since their original consent date. On-demand access to carrier sources enables our accurate verification of phone owner names, ensuring that you are calling the consumer who provided initial consent.
Choose the delivery method that best fits your TCPA compliance goals:
Our first-of-its-kind TCPA monitoring solution continuously scans your entire CRM file to identify changes to consumer records and inform you on an ongoing basis — ensuring you mitigate TCPA compliance risks before your business calls or texts consumers.
Your TCPA compliance data comes with a wealth of actionable attribute data to segment your consumers and refine in-moment personalization strategies. Attributes include demographics, location, lifestyle, interests, buying behavior and power, home and vehicle details, phone ownership.
One of the nation’s largest department stores needs a TCPA compliance solution provider for large-scale risk mitigation.
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